Marketplace Representative, Quezon City

Product Listings and Optimization:

• Create and manage product listings on various online marketplaces (e.g., Lazada, Shopee, Tiktok Shop specialized industry marketplaces).
• Ensure product information is accurate, detailed, and optimized for search visibility.
• Continuously update product listings with new information, images, and specifications.

Inventory Management:

• Monitor inventory levels and coordinate with the supply chain to ensure timely restocking.
• Manage and update stock availability on marketplace platforms to avoid overselling.

Customer Service:

• Respond promptly to customer inquiries and resolve issues through marketplace messaging systems.
• Handle customer complaints and returns in a professional manner.

Sales Performance Analysis:

• Track and analyze sales data from marketplaces to identify trends and opportunities.
• Provide regular reports on marketplace performance to management.
• Use insights to make data-driven decisions to improve sales and profitability.

Marketing and Promotions:

• Develop and implement promotional strategies to increase product visibility and sales.
• Coordinate with the marketing team to align marketplace promotions with overall marketing campaigns.
• Utilize marketplace advertising tools to drive traffic and sales.

SKILLS AND QUALIFICATIONS:

• Excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
• Strong analytical skills, problem-solving ability, and a customer-centric mindset.