Customer Service Representative, Quezon City

Description

Assist customers with inquiries and resolve issues related to products and services.
Provide support through various communication channels including phone, email, and live chat.
Document customer interactions and maintain accurate records of inquiries and resolutions.
Collaborate with team members to ensure high levels of customer satisfaction.
Stay updated on product knowledge and new offerings to effectively assist customers.

Requirements

Educational Qualifications: High School Diploma or equivalent.
Experience Level: No prior experience required; training will be provided.
Skills and Competencies: Proficient in English language with excellent communication skills.
Skills and Competencies: Strong customer service orientation.
Skills and Competencies: Basic technical skills for navigating customer support software.
Qualities and Traits: Positive attitude with a proactive approach to problem-solving.

Highlights

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