Office Staff, Quezon City

BASIC FUNCTION:

• Conducts Customer Satisfaction (CS) Survey to Dealer customers thru phone call based on the submitted DI and PMS.
• Check and review DI and PMS Service transactions of dealers in KA-DMS.

DUTIES AND RESPONSIBILITIES:

• Review and pre-approve all service transactions (DI and PMS) entered by dealers in the KA-DMS system to ensure they are accurate and complete.
• On-time processing of Dealer Incentive Claim Payment on DI, PMS and Warranty Labor every month.
• Conducts CS Survey to customer.

• College School diploma or equivalent
• Strong organizational skills
• Proficient in Microsoft Office