Korean It Help Desk, Quezon City
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Quezon City, Philippines -
Posted: less than a month ago
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Company Profile: An IT BPO company recognized as the leading global provider of comprehensive and innovative IT services that help clients adapt to the digital world.
Position: Korean Technical Support
Industry: BPO Company
Location: Quezon City
Salary: Php 100,000 - Php 115,000 Monthly
Schedule: Shifting with graveyard shift
Benefits:
- HMO
- Government Mandated Benefits
- 13th Month Pay
- Performance and Attendance Bonus
- Night Differentials
Requirements:
- Filipino who fluent in speaking, reading and writing Korean
- Korean National in Philippines
- Bachelors Degree graduate
- Knowledgeable in Service and Basic Troubleshooting
- With IT Helpdesk Experience
Responsibilities
- Handling customer technical support cases through phone, email and chat
- Respond to customer inquiries and assist in troubleshooting and resolving challenges
- Properly answer questions regarding the account being handled
- Resolve technical issues related to network interruptions
Recruitment Process:
- Resume Screening
- Initial Interview
- Final Interview
- Language Assessment
- Job Offer
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Company nameJ-K Network Services -
Job positionKorean It Help Desk
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