Service Advisor, Quezon City

Description

Act as the primary point of contact between customers and the service department.
Understand customer needs and provide recommendations for repair and maintenance services.
Create and manage service orders and follow up on progress with customers.
Ensure customer satisfaction by addressing queries and resolving issues promptly.
Maintain knowledge of product service offerings and any service promotions.

Requirements

Educational Qualifications: Bachelors degree in Business, Automotive Technology, or a related field.
Experience Level: 35 years of experience in a customer service or automotive service advisor role.
Skills and Competencies: Strong communication and interpersonal skills.
Skills and Competencies: Ability to troubleshoot and handle customer inquiries effectively.
Qualities and Traits: Detail-oriented and customer-focused.
Working Conditions: May require working weekends or evenings to accommodate customer schedules.

Highlights

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