Philippines

Customer Service Representative, Quezon City

Customer Service Representative, Quezon City
Description
  • Assist customers with inquiries via phone, email, and chat.
  • Provide information about products and services.
  • Resolve complaints and issues promptly and efficiently.
  • Maintain customer records and update account information.
  • Collaborate with other departments to enhance customer experience.
  • Meet performance goals and contribute to team objectives.
  • Educational Qualifications: Senior High School diploma required.
  • Experience Level: No prior experience required; training provided.
  • Skills and Competencies: Strong technical skills, proficiency in English, excellent interpersonal skills, and a strong work ethic.
  • Responsibilities and Duties: Assist customers, resolve issues, and maintain high satisfaction levels.
  • Working Conditions: Primarily office-based, with possible remote work options available.
  • Qualities and Traits: Must be patient, adaptable, detail-oriented, and possess a positive attitude.
Highlights
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More info about this ad

Customer Service Representative has been posted in the Pinyahan BPO & KPO category on Locanto.

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