TTEC UP TechnoHub | Work as Customer Service Associate for …, Quezon City

Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As a Customer Service Representative working onsite in UP Technohub, Quezon City, youll be a part of bringing humanity to business. #experienceTTEC 

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!   

Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 9am- 4pm. You may visit TTEC office at 4th Floor, Building H, UP Technohub Ayala Land, Diliman, Quezon City, 

What Youll be Doing

Do you have a passion for technology and helping others? In this role, youll work to resolve technical requests or complex calls from customers. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one. 

During a Typical Day, Youll  

• Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat  
• Respond to inquiries with active listening identifying additional needs and support any upgrades in products and services   
• Open and maintain customer accounts and information   
• Resolve technical issues with patience and understanding  
• Positively participate in company events, team activities, and continuous learning