Team Manager - Financial, Quezon City
Team Manager - Financial, Quezon City
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Quezon City, Philippines
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Last edited: less than a month ago
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Description
As a Team Manager, you will be responsible for:
- Leading, coaching, and managing a team of agents to meet or exceed performance metrics.
- Ensuring operational excellence in customer service or collections for BFS products such as ATM/Debit Cards, Credit Cards, Loans, Bank Accounts, Buy Now Pay Later (BNPL), etc.
- Monitoring KPIs and implementing action plans to improve productivity and service quality.
- Supporting steady-state operations (not for new program launches).
- Maintaining client satisfaction and adherence to service level agreements (SLAs).
Highlights
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Company nameV-Call Center Link Inc.
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Job positionTeam Manager - Financial
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More info about this ad
Team Manager - Financial has been posted in the Pinyahan Accounting, Financing & Banking category on Locanto.
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