Philippines

Call Center Agent, Iloilo

Call Center Agent, Iloilo
Description
Description
  • Handle incoming calls and address customer inquiries efficiently.
  • Provide exceptional customer service to enhance client satisfaction.
  • Schedule appointments and manage service requests.
  • Resolve issues and problems promptly to maintain service quality.
  • Document interactions in the CRM for future reference.

Requirements
  • Educational Qualifications:High School Diploma or equivalent.
  • Experience Level:01 years in a customer service role.
  • Skills and Competencies:Proficient in English Language, strong customer service skills, effective scheduling abilities, and problem-solving skills.
  • Qualities and Traits:Excellent communication skills, patience, and a positive attitude.
  • Working Conditions:Ability to work in a fast-paced environment, including shifts and weekends.
Highlights
Safety Tips
Do not pay a ’prospective employer’ anything in order to secure a job.
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More info about this ad

Call Center Agent has been posted in the Pavia BPO & KPO category on Locanto.

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