Philippines

Call Center Representative, Iloilo

Call Center Representative, Iloilo
Description
Description
  • Handle inbound and outbound calls efficiently and professionally.
  • Provide accurate information and support to customers across various inquiries.
  • Maintain a high level of customer satisfaction through effective communication.
  • Document all interactions and update customer records accurately.
  • Collaborate with team members to improve service delivery and resolve issues.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field.
  • Experience Level: 35 years in a call center or customer service role.
  • Skills and Competencies: Strong verbal communication and active listening skills.
  • Responsibilities and Duties: Ability to handle calls in a timely manner and meet performance metrics.
  • Qualities and Traits: Patience, empathy, and problem-solving skills.
Highlights
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More info about this ad

Call Center Representative has been posted in the Pavia BPO & KPO category on Locanto.

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