Philippines

Call Center Representative, Iloilo

Call Center Representative, Iloilo
Description
  • Handle incoming customer calls and respond to inquiries in a prompt and professional manner.
  • Provide accurate information and support regarding products and services.
  • Resolve customer issues by identifying problems and developing solutions effectively.
  • Document all interactions with customers in the system for tracking and resolution purposes.
  • Collaborate with team members and supervisors to enhance service delivery.


Requirements
  • Educational Qualifications: High/Senior High School Diploma or equivalent
  • Experience Level: 01 year of experience in a customer service or call center environment
  • Skills and Competencies: Strong English language proficiency
  • Skills and Competencies: Excellent customer service skills
  • Skills and Competencies: Effective problem-solving abilities
  • Qualities and Traits: Strong interpersonal and people skills
  • Skills and Competencies: Familiarity with call center operations and technology
Highlights
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Call Center Representative has been posted in the Pavia BPO & KPO category on Locanto.

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