Philippines

Call Center Representative, Iloilo

Call Center Representative, Iloilo
Description
  • Respond to customer queries via phone, email, and chat in a timely and professional manner.
  • Provide accurate information regarding products and services to enhance customer satisfaction.
  • Resolve customer issues and complaints efficiently, demonstrating problem-solving skills.
  • Maintain detailed records of customer interactions in the call center software.
  • Collaborate with team members to improve service quality and streamline processes.


Requirements
  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 02 years
  • Skills and Competencies: Strong proficiency in English language
  • Skills and Competencies: Excellent customer service skills
  • Skills and Competencies: Effective problem-solving abilities
  • Qualities and Traits: Patience and a positive attitude
  • Responsibilities and Duties: Ability to work in a fast-paced environment
Highlights
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More info about this ad

Call Center Representative has been posted in the Pavia BPO & KPO category on Locanto.

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