Customer Service Representative, Pasay

Description

Provide excellent customer service through various channels, including phone, email, and chat.
Resolve customer inquiries and complaints in a timely and professional manner.
Maintain detailed records of customer interactions and follow up as necessary.
Assist customers in navigating the companys products and services.
Collaborate with team members to improve processes and customer satisfaction.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: Entry-level; no prior experience required.
Skills and Competencies: Strong communication and interpersonal skills.
Skills and Competencies: Ability to multitask and manage time effectively.
Qualities and Traits: Positive attitude with a customer-first mentality.
Qualities and Traits: Willingness to learn and adapt in a fast-paced environment.

Highlights

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