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Call Center Agent, Pasay

Call Center Agent, Pasay
Description
Description
  • Respond to customer inquiries and provide accurate information regarding products and services.
  • Utilize active listening skills to understand customer needs and resolve issues efficiently.
  • Maintain detailed records of customer interactions in the company database.
  • Escalate complex issues to the appropriate department when necessary.
  • Participate in training and development sessions to enhance service delivery.

Requirements
  • Educational Qualifications: High school diploma or equivalent preferred.
  • Experience Level: 13 years of experience in a customer service role.
  • Skills and Competencies: Strong communication skills, both verbal and written.
  • Qualities and Traits: Friendly demeanor with a strong customer service orientation.
  • Responsibilities and Duties: Ability to handle high call volumes and multitask efficiently.
Highlights
  • Company name
    Miranda HR
  • Job position
    Call Center Agent
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More info about this ad

Call Center Agent has been posted in the Pasay BPO & KPO category on Locanto.

Right now, this is the only ad posted in this category in Pasay.

Interested in more? Widen your search to view ads in nearby areas of Pasay. This includes BPO & KPO in Tambo, San Isidro and Malate. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.