Pre-Sales Customer Service Representative, Pasay

Description

Serve as the initial point of contact for customer inquiries regarding products and services.
Assist customers in understanding product features and benefits to facilitate informed purchasing decisions.
Collaborate with sales team members to identify customer needs and propose tailored solutions.
Maintain up-to-date knowledge of product offerings and industry trends.
Ensure a high level of customer satisfaction by addressing issues and resolving complaints effectively.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 1-3 years of relevant experience in customer service or sales support
Skills and Competencies: Excellent communication and interpersonal skills
Skills and Competencies: Strong problem-solving abilities
Qualities and Traits: Customer-focused with a proactive attitude
Working Conditions: Office environment; may require occasional overtime

Highlights

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