Pre-Sales Customer Service Representative, Pasay

Description

Engage with potential customers to understand their needs and provide tailored solutions.
Assist the sales team by providing research and support to effectively present products.
Respond to customer inquiries and provide exceptional service to ensure satisfaction.
Maintain detailed records of customer interactions and feedback to improve processes.
Collaborate with internal teams to resolve customer issues and enhance service delivery.

Requirements

Educational Qualifications: High School Diploma or equivalent.
Experience Level: 1-3 years of experience in customer service or a related field.
Skills and Competencies: Excellent communication and interpersonal skills.
Qualities and Traits: Customer-oriented mindset with a problem-solving attitude.
Responsibilities and Duties: Ability to work independently and as part of a team.
Working Conditions: Office environment with standard business hours.

Highlights

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