Capacity Planner - Workforce Management, Pasay

Description

Analyze workforce requirements and create capacity plans to meet operational goals.
Monitor performance against capacity targets and make adjustments as necessary.
Collaborate with management to forecast staffing needs based on business trends.
Utilize data analytics tools to assess labor efficiency and productivity.
Prepare reports on workforce capacity and provide insights for continuous improvement.

Requirements

Educational Qualifications: at least 2 years college completed (no back subjects)
Experience Level: 23 years of people management and at least 2 years in BPO capacity planning
Skills and Competencies: Strong analytical skills and proficiency in data analysis tools
Qualities and Traits: Excellent communication skills and a team-oriented attitude
Responsibilities and Duties: Ability to work independently and handle multiple tasks
Working Conditions: Comfortable working in a fast-paced environment

Highlights

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