HR Officer, Pasay

We are a thriving family-owned business specializing in home decor with retail outlets in malls, is seeking a dedicated and detail-oriented HR Officer to manage our human resources functions and drive the recruitment of our sales associates. This role is crucial in ensuring a positive and productive work environment, maintaining compliance, and building a strong team to represent our brand in our retail locations. The HR Officer will be responsible for a wide range of HR tasks, from employee onboarding and record-keeping to benefits administration and performance management, with a significant focus on the efficient and effective recruitment of customer-facing sales staff.

Tasks and Responsibilities:

A. Monitor Company Discipline and Standards:

• Track and manage tardiness and absence memos.
• Monitor and address employee infraction memos.
• Liaise with the company lawyer regarding policy revisions and additions.

B. Monitor Employee Exit and Clearance:

• Oversee the employee exit process, ensuring all accountabilities are cleared and company property (e.g., ID cards) is returned.
• Ensure the timely release of Certificates of Employment (COE).
• Gather necessary supporting documents for employee clearance.
• Process the withdrawal of departing employees from relevant government benefits listings.

C. Government Benefits Reduction and Monitor Loan Application:

• Update monthly payroll with government-mandated deductions and forward this information to the payroll staff.
• Monitor agency-related expenses in coordination with the accounting department.
• Manage the process of employee loan applications and track pending loans.

D. Employee Evaluation (Annual and Special):

• Distribute employee evaluation forms to relevant department heads.
• Compile and summarize evaluation data and submit it to payroll staff according to established deadlines.

E. Master Plantilla and Records Management:

• Maintain and update the master plantilla (organizational chart) for office, operations, and sales staff (including employee numbers, hire dates, and other essential details).
• Update and maintain lists of salaries and Cost of Living Allowance (COLA) for sales staff across different locations (e.g., Manila and Vismin).
• Ensure the secure safekeeping of physical (201 files) and digital employee records.
• Maintain and organize both soft and hard copy HR documentation.

F. Recruitment & Hiring (with a strong focus on Sales Associates):

• Develop and implement effective recruitment strategies to attract qualified candidates, particularly for sales associate roles in our mall outlets.
• Facilitate the end-to-end recruitment process, including sourcing, screening applications, conducting interviews, and extending job offers for sales associate positions and other roles as needed.
• Coordinate and facilitate company orientation for new hires, providing information on the company profile, benefits, and company policies (in a supporting role to other departments).
• Ensure the timely encoding of new employee information into the payroll system and enrollment in government benefits programs.
• Introduce new employees to key personnel within the Management Committee (Mancomm) and relevant department heads.
• Undertake other HR-related tasks and responsibilities as required and assigned from time to time.

Skills and Attributes:

• Strong Leadership and Setting a Good Example: Ability to guide and motivate others through personal conduct and professional standards.
• Decisive and Able to Implement Rules: Capable of making timely decisions and ensuring adherence to company policies and procedures.
• Close Attention to Details: Meticulous and thorough in all aspects of work, ensuring accuracy and compliance.
• Ability to Quickly Identify Problems and Find Solutions: Proactive in recognizing issues and developing effective resolutions.
• Excellent Communication and Interpersonal Skills: Ability to interact professionally and effectively with employees at all levels, as well as external stakeholders.
• Knowledge of Labor Laws and HR Best Practices: Up-to-date understanding of relevant employment legislation and HR principles.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience in recruitment and selection, particularly for retail/sales roles, is highly desirable.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proactive and self-motivated with a strong sense of responsibility.
• Ability to work independently and as part of a team.

Working Conditions:

• Normal working hours are typically from 8:00 AM to 5:30 PM, Monday to Saturday. However, flexibility is required, and longer working hours may be necessary to address unforeseen challenges.
• Occasional weekend or evening work may be required to meet business needs.

Benefits:

• On-site parking
• Staff meals provided