Call Center Agent, Pasay

Description

Handle inbound and outbound customer calls professionally.
Provide knowledgeable answers to questions about products, services, and policies.
Manage and resolve customer complaints effectively.
Document all calls and customer interactions in the system.
Assist in the training of new staff members when necessary.

Requirements

Educational Qualifications:High School Diploma or equivalent
Experience Level:1-3 years
Skills and Competencies:Excellent communication and interpersonal skills
Skills and Competencies:Strong problem-solving abilities
Qualities and Traits:Ability to work in a fast-paced environment
Responsible and reliable:Dependability is critical in this role
Working Conditions:Must be able to work flexible hours including evenings and weekends

Highlights

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