Chat and Email Representative (Hotel Agent) - CSR, Pasay

We are hiring Call Center Representatives for a Hotel Reservation account. The role involves assisting customers with hotel inquiries, reservations, modifications, and cancellations while providing excellent customer service. No prior experience is required as paid training will be provided.

Responsibilities:

Handle inbound customer calls related to hotel reservations

Assist with booking, modifying, or canceling hotel stays

Provide accurate information about hotel services and policies

Ensure customer satisfaction through quality service

Qualifications:

Good communication skills

Willingness to learn and undergo training

Basic computer skills

Benefits:

No experience required

Paid training

Career growth opportunities