Call Center Representative, Pasay

Description

Interact with customers to provide and process information in response to inquiries, concerns, and requests.
Resolve customer complaints via phone, email, or chat while ensuring satisfaction.
Maintain accurate and detailed records of customer interactions.
Assist in the management and tracking of customer orders and services.
Collaborate with team members to improve customer service processes and efficiency.

Requirements

Educational Qualifications: High School diploma or equivalent preferred.
Experience Level: Entry-level, no previous experience required.
Skills and Competencies: Strong English language skills.
Skills and Competencies: Excellent customer service abilities.
Skills and Competencies: Problem-solving skills and a proactive approach.
Qualities and Traits: Strong work ethic and reliability.
Qualities and Traits: Effective people skills and the ability to work well in a team.

Highlights

Safety Tips

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