Customer Service Representative, Pasay
Customer Service Representative, Pasay
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Pasay, Philippines -
Posted: less than a month ago
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Description
- Respond to customer inquiries via phone, email, or chat promptly and professionally.
- Utilize CRM software to track customer interactions and ensure customer satisfaction.
- Handle customer complaints and provide solutions in a timely manner.
- Assist with scheduling and organization of appointments for services.
- Collaborate with team members to improve customer service processes and outcomes.
- Bachelors degree in a relevant field preferred
- 13 years of experience in customer service or a related field
- Excellent English language proficiency
- Strong problem-solving abilities
- Proficient in Salesforce and other call centre software
- Exceptional organizational skills and ability to multitask
- Experience in sales pitching and closure is a plus
Highlights
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Company nameBeauty For U Int Opc -
Job positionCustomer Service Representative
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Customer Service Representative has been posted in the Pasay BPO & KPO category on Locanto.
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