Technical Support Representative, Manila

• Provide technical support to customers via phone, email, or chat.
• Assist in resolving technical issues and ensuring customer satisfaction.
• Document and track customer interactions in the CRM system.
• Collaborate with the technical team to address complex queries.
• Conduct pre-sale demonstrations of products and services.

• Educational Qualifications: Bachelors degree in a relevant field.
• Experience Level: 02 years.
• Skills and Competencies: Proficient in English language and written communication.
• Skills and Competencies: Experience in pre-sale technical support preferred.
• Qualities and Traits: Strong problem-solving skills and customer-oriented mindset.
• Working Conditions: Must be able to work flexible hours if required.

Hiring for TSR and CSR position at Paco, Manila and Ortigas site.

IT Graduates or related course are welcome to apply even without experience.

HS/SHS Graduates are also welcome to apply as long as you have 1-2 yrs TSR/CSR (as tech) experience.

For Ortigas:

• 20k salary package
• Hybrid set-up after 30 days training. Ex: 2 days RTO, 3 days WAH

For Paco, Manila:

• We need TSR
• 25k salary package
• Full time work on-site