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Customer Service Representative, Manila

Customer Service Representative, Manila
Description
Description
  • Assist customers with inquiries regarding products and services.
  • Resolve customer complaints and issues effectively and promptly.
  • Provide information about product features and benefits.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve overall customer satisfaction.


Requirements
  • Educational Qualifications: Bachelors degree in a relevant field.
  • Experience Level: 13 years of experience in customer service.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Qualities and Traits: Empathetic and patient with a strong problem-solving attitude.
  • Responsibilities and Duties: Proficient in handling customer inquiries via phone, email, and in-person.
  • Working Conditions: Able to work in a fast-paced environment.


Highlights
  • Company name
    Miranda HR
  • Job position
    Customer Service Representative
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More info about this ad

Customer Service Representative has been posted in the Paco BPO & KPO category on Locanto.

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