Philippines

Customer Service Representative, Manila

Customer Service Representative, Manila
Description
Description
  • Provide exceptional customer service to clients via phone, email, and chat.
  • Resolve customer inquiries and complaints promptly and effectively.
  • Document customer interactions and maintain accurate records in the system.
  • Assist in identifying opportunities for process improvement to enhance customer experience.
  • Collaborate with team members to achieve departmental goals and targets.


Requirements
  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 02 years
  • Skills and Competencies: Strong communication and interpersonal skills
  • Skills and Competencies: Proficiency in using customer service software and tools
  • Qualities and Traits: Patience and empathy when dealing with customers


Highlights
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More info about this ad

Customer Service Representative has been posted in the Paco BPO & KPO category on Locanto.

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