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Technical Support Representative, Manila

Technical Support Representative, Manila
Description
Description
  • Provide outstanding technical support to customers via phone, email, and chat.
  • Diagnose and troubleshoot hardware and software issues effectively.
  • Document customer interactions and technical issues in the support database.
  • Assist with software installations and updates as needed.
  • Work with team members to improve support processes and customer experience.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field or equivalent experience.
  • Experience Level: Entry-level: 02 years of experience in technical support or customer service.
  • Skills and Competencies: Strong problem-solving skills and attention to detail.
  • Qualities and Traits: Excellent communication skills and a customer-oriented mindset.
  • Responsibilities and Duties: Ability to manage multiple customer requests effectively.
  • Working Conditions: Comfortable working in a fast-paced environment.
Highlights
  • Company name
    Work-1 Manpower Recruitment Services
  • Job position
    Technical Support Representative
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More info about this ad

Technical Support Representative has been posted in the Paco BPO & KPO category on Locanto.

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