Philippines

Call Center Representative, Manila

Call Center Representative, Manila
Description
Description
  • Provide exceptional customer service and support to clients via phone.
  • Assist customers with inquiries, issues, and product information.
  • Document customer interactions and feedback accurately in the system.
  • Follow up on customer issues to ensure resolution and satisfaction.
  • Work collaboratively with team members to enhance customer experience.

Requirements
  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: Entry-level (0-2 years).
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively.
  • Qualities and Traits: Patience, empathy, and a positive attitude.
  • Working Conditions: Work in a call center environment, may include shifts during evenings or weekends.
Highlights
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More info about this ad

Call Center Representative has been posted in the Paco BPO & KPO category on Locanto.

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