Philippines

CALL CENTER AGENT, Manila

CALL CENTER AGENT, Manila
Description
Description
  • Provide exceptional customer service via phone, email, and chat.
  • Assist customers with product inquiries and order processing.
  • Resolve customer complaints effectively and efficiently.
  • Maintain a positive attitude and professionalism in all interactions.
  • Document customer interactions and feedback for continuous improvement.


Requirements
  • Educational Qualifications:High School diploma or equivalent.
  • Experience Level:02 years experience in a customer service role is preferred but not required.
  • Skills and Competencies:Strong verbal and written communication skills.
  • Qualities and Traits:Empathetic and patient individual with a customer-first mindset.
  • Responsibilities and Duties:Ability to multitask and handle high-pressure situations.
  • Working Conditions:Ability to work flexible hours, including weekends and holidays.


Highlights
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More info about this ad

CALL CENTER AGENT has been posted in the Paco BPO & KPO category on Locanto.

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