Philippines

Call Center Agent, Manila

Call Center Agent, Manila
Description
  • Assist customers with inquiries via phone, email, or chat.
  • Provide accurate information about products and services.
  • Resolve customer complaints and issues in a timely manner.
  • Document customer interactions in the company's CRM system.
  • Collaborate with other departments to enhance the customer experience.


Requirements
  • Job Title: Customer Service Agent
  • Job Function: Customer Service Management
  • Responsibilities and Duties: Strong problem-solving skills and attention to detail.
  • Working Conditions: Ability to work in a fast-paced environment and manage stress effectively.
  • Qualities and Traits: Excellent communication skills and a friendly demeanor.
Highlights
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More info about this ad

Call Center Agent has been posted in the Paco BPO & KPO category on Locanto.

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