Customer Service Representative / Travel Associate. Salary …, Manila

Description

Provide exceptional customer service to clients regarding travel arrangements and bookings.
Handle inquiries, complaints, and feedback effectively to ensure customer satisfaction.
Assist clients with travel-related issues, including itinerary changes and cancellations.
Maintain detailed records of customer interactions and transactions.
Collaborate with travel suppliers to optimize pricing and availability for customers.

Requirements

Educational Qualifications: Bachelors degree in a relevant field or equivalent experience
Experience Level: 5-7 years of experience in customer service or travel industry
Skills and Competencies: Strong communication and interpersonal skills
Skills and Competencies: Proficiency in using travel booking software and CRM systems
Qualities and Traits: Detail-oriented with strong problem-solving abilities
Qualities and Traits: Ability to work in a fast-paced environment and manage multiple tasks

Highlights

Company name

Recruitify_HR
Job position

Customer Service Representative / Travel Associate. Salary upto 35K

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