Hiring for Call center Agents in Top Bpo's. Hmo Day 1., Manila

Description

Provide exceptional customer service to clients through various channels.
Handle inquiries efficiently and resolve issues in a timely manner.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve service delivery and customer satisfaction.
Stay updated on product knowledge and company policies.

Requirements

Educational Qualifications: Diploma or equivalent in a relevant field.
Experience Level: 3-5 years in a call center or customer service role.
Skills and Competencies: Excellent verbal and written communication skills.
Skills and Competencies: Strong problem-solving abilities and empathy.
Qualities and Traits: Ability to work in a fast-paced environment and adapt to changes.
Responsibilities and Duties: Familiarity with CRM systems and proficiency in basic computer applications.
Working Conditions: Must be willing to work in shifts as per business requirements.

Highlights

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