Customer Service Representative (Non-Voice) - Travel …, Manila

We are BPO in the Philippine-based outsourcing firm providing flexible staffing, workforce management, and outsourcing solutions. We help small and medium-sized businesses focus on their core competencies by managing critical day-to-day operations through consulting, IT-enabled, and call center services.

We are mass hiring for Call Center Agents - Travel Account as prior in our Metro Manila sites!

Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!

Responsibilities:

Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.

Update and maintain accurate records of customer interactions, transactions, and order details in the system.

Stay updated on company policies, procedures, and services to provide accurate information to customers

Contribute to a positive and collaborative team environment.

What Were Looking For:

High school graduates (old curriculum), ALS passers, fresh grads welcome!

No call center experience? No problem well train you.

Good communication and problem-solving skills.

Willing to work onsite in Metro Manila

Career shifters and experienced CSR agents are welcome.

Our Awesome Benefits:

Fix weekends Off

Competitive Salary

Monthly Commissions

Pioneer, Non-voice, and Easy Accounts Available

HMO with 2 FREE Dependents from Day 1

Free Coffee and Biscuits at the office

Paid leaves, OT & holiday pay

Government-mandated benefits & 13th-month pay

Fast-Track Career Growth for top performers

Retirement/Life Insurance for Qualified Staff

Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.