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Customer Service Representative - Spanish Bilingual., Manila

Customer Service Representative - Spanish Bilingual., Manila
Description
Description
  • Provide exceptional customer service to Spanish-speaking clients via phone, email, and chat.
  • Assist customers with inquiries and resolve issues in a timely manner.
  • Maintain detailed and accurate records of customer interactions.
  • Collaborate with team members to improve service delivery and customer satisfaction.
  • Stay updated on product knowledge and service offerings to better assist customers.

Requirements
  • Educational Qualifications: High School diploma or equivalent; further education is a plus.
  • Experience Level: 58 years in customer service or related field.
  • Skills and Competencies: Proficient in Spanish and English, excellent communication and problem-solving skills.
  • Qualities and Traits: Patience, empathy, and a customer-centric attitude.
  • Working Conditions: Fast-paced environment, possible evening or weekend shifts.
Highlights
  • Company name
    Recruitify_HR
  • Job position
    Customer Service Representative - Spanish Bilingual.
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