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Customer service Representative in Top Bpo., Manila

Customer service Representative in Top Bpo., Manila
Description
Description
  • Assist customers with inquiries and provide accurate information regarding products and services.
  • Resolve customer complaints and issues by identifying the root cause and providing effective solutions.
  • Maintain a positive and professional attitude towards customers at all times.
  • Document all customer interactions and follow up as necessary to ensure satisfaction.
  • Collaborate with team members to improve customer service processes and share feedback.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 13 years of experience in customer service or related field.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Qualities and Traits: Patience, empathy, and a customer-focused mindset.
  • Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.
Highlights
  • Company name
    Recruitify_HR
  • Job position
    Customer service Representative in Top Bpo.
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More info about this ad

Customer service Representative in Top Bpo. has been posted in the Paco BPO & KPO category on Locanto.

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