Call Center Associates. Salary upto 30K., Manila

Description

Respond to customer inquiries via phone, email, and chat in a professional manner.
Resolve customer issues and provide appropriate solutions promptly.
Document and track customer interactions and feedback in the system.
Assist in maintaining accurate records of customer interactions and transactions.
Promote and educate customers about new products and services.

Requirements

Educational Qualifications: Diploma in a relevant field or equivalent experience.
Experience Level: 13 years of experience in a customer service or call center environment.
Skills and Competencies: Strong communication skills both verbal and written.
Responsibilities and Duties: Ability to multitask and manage time effectively.
Qualities and Traits: Customer-focused attitude with problem-solving abilities.
Working Conditions: Comfortable working in a fast-paced call center environment.

Highlights

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