Customer Service Representative, Manila

Description

Interact with customers to provide and process information in response to inquiries, concerns, and requests.
Resolve product or service issues by clarifying the customer's complaint and determining the cause of the problem.
Provide accurate, valid, and complete information by using the right methods/tools.
Follow communication procedures, guidelines, and policies.
Maintain a positive, empathetic, and professional attitude toward customers at all times.

Requirements

Educational Qualifications: Bachelors degree preferred.
Experience Level: 02 years.
Skills and Competencies: Excellent verbal and written communication skills.
Skills and Competencies: Strong problem-solving abilities.
Qualities and Traits: Customer-focused mindset with a friendly attitude.
Working Conditions: Office environment with potential for remote work opportunities.

Highlights

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