Call Center Associate in Bpo. Salary upto 35K., Manila

Description

Provide exceptional customer service by responding to inquiries and resolving issues.
Assist customers with product information and support through phone, email, or chat.
Maintain accurate records of customer interactions and transactions.
Follow up with customers to ensure their issues are resolved satisfactorily.
Work collaboratively with team members to enhance the overall customer experience.

Requirements

Educational Qualifications: High School Diploma or equivalent; further education is a plus.
Experience Level: 1-3 years in a call center or customer service role.
Skills and Competencies: Strong communication skills, both verbal and written.
Qualities and Traits: Customer-focused attitude, patience, and problem-solving skills.
Working Conditions: Must be able to work in a fast-paced environment and handle multiple tasks.
Responsibilities and Duties: Ability to work flexible hours, including weekends and holidays as needed.

Highlights

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