Call Center Associate in Bpo. Salary upto 35K., Manila

Description

Assist customers with inquiries and provide knowledgeable responses regarding products and services.
Resolve customer complaints in a timely and professional manner.
Document customer interactions and maintain accurate records of conversations.
Upsell additional products and services where applicable.
Collaborate with team members to improve operational efficiency and service delivery.

Requirements

Educational Qualifications: Bachelors degree in any relevant field.
Experience Level: 13 years of experience in a call center or customer service role.
Skills and Competencies: Strong verbal and written communication skills.
Skills and Competencies: Ability to handle difficult situations and resolve conflicts effectively.
Qualities and Traits: Excellent interpersonal skills and a customer-focused mindset.
Working Conditions: Must be comfortable working in a fast-paced environment.

Highlights

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