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Call Center Agents with Salary upto 30K+inc., Manila

Call Center Agents with Salary upto 30K+inc., Manila
Description
Description
  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Maintain accurate records of customer interactions and transactions.
  • Follow communication scripts when handling different topics.
  • Keep records of customer complaints and escalate issues when necessary.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 35 years of experience in a call center environment.
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and active listening.
  • Qualities and Traits: Empathetic, patient, and able to work under pressure.
  • Responsibilities and Duties: Ability to work well in a team and contribute to a positive environment.
Highlights
  • Company name
    Recruitify_HR
  • Job position
    Call Center Agents with Salary upto 30K+inc.
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