Pre-Sales Customer Service Representative, Manila

Description

Assist customers with inquiries related to products and services, providing exceptional customer support.
Collaborate with the sales team to identify opportunities and present product solutions to potential clients.
Utilize digital marketing tools and platforms such as Shopify and Salesforce to manage customer interactions and sales pipelines.
Engage with customers through various social media channels including TikTok to enhance brand visibility and customer engagement.
Create marketing materials using Adobe Suite and Canva to support the pre-sales process.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: Junior: 02 years.
Skills and Competencies: Strong interpersonal skills and experience in customer service.
Skills and Competencies: Proficient in Adobe Suite, Canva, and Capcut for creating marketing content.
Skills and Competencies: Familiarity with Salesforce and Shopify for managing sales activities.
Qualities and Traits: Enthusiastic, self-motivated, and eager to learn about digital marketing trends.

Highlights

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