Supply Chain Manager, Manila

The Inventory & Fulfillment Manager is responsible for overseeing, optimizing, and safeguarding the entire inventory life cycle of I-Jin International Inc. from inbound stock, storage, allocation, replenishment, and movement, to order processing, fulfillment, logistics, loss prevention, and reporting.

This role ensures accurate stockholding, efficient fulfillment lead times, strong cross-department alignment, and zero business disruption across both E-Commerce (Shopee, Lazada, TikTok Shop, website) and Offline Trading/Modern Retail (Watsons, SM Beauty, LOOK, RDS, wholesalers, etc.).

This position requires strong operations leadership, analytical thinking, system mastery, problem-solving, and the ability to scale distribution aligned with company growth.

Provides an overview of the project's goals and context.

• Lead, monitor, and control inventory levels across warehouses, stores, 3PL partners, and consignment locations
• Maintain 99100% inventory accuracy through cycle counts, monthly audits, and variance analysis
• Implement FIFO/FEFO, aging policies, shrinkage controls, and loss prevention systems
• Review inbound shipments, ASN, receiving reports, and documentation for accuracy
• Develop forecasting models based on historical sales, sell-through, demand planning, and seasonality
• Lead stock reconciliation between actual inventory vs. OMS, WMS, ERP, Ginee, marketplace dashboards, etc.

• Oversee end-to-end order fulfillment picking, packing, dispatching, delivery, returns
• Ensure SLA adherence across e-commerce and offline distribution
• Coordinate daily with couriers, trucking suppliers, warehouse teams, and retail logistics
• Improve packaging productivity, dispatch speed, and shipping cost efficiency
• Ensure proper handling of fragile, FDA-regulated, and beauty/cosmetic products

• Manage replenishment for all offline accounts (Watsons, SM Beauty, LOOK, RDS, distributors, hotels, clinics, etc.)
• Track door-level inventory, sell-through, and pullout schedules
• Support KAMs with stock availability, forecasting, and expansion planning
• Ensure readiness for trade executions, offline activations, and retail audits

• Maintain system integrity across OMS/WMS/ERP/Ginee/inventory databases
• Prepare weekly and monthly inventory performance reports for management
• Ensure accurate SKU master files, barcodes, product specifications, and batch traceability
• Ensure compliance with FDA labeling, storage, and handling guidelines

• Lead, train, coach, and evaluate inventory & fulfillment teams
• Create SOPs, workflows, and continuous improvement frameworks
• Monitor productivity, attendance, discipline, and morale within the team
• Work closely with E-Commerce, Offline Trading, Finance, Marketing, Warehouse, and HR

• Identify operational risks early capacity, stock-outs, overstocking, expiries, damages, pilferage
• Implement preventive and corrective actions immediately
• Manage product quarantine, returns, replacements, and disposal processes

Education & Experience

• Bachelors Degree in Supply Chain, Business, Industrial Engineering, Operations Management, or related field
• Minimum 57 years solid experience in inventory, fulfillment, logistics, supply chain, or warehouse operations
• Experience in beauty, FMCG, retail, e-commerce, or distribution is highly preferred
• Proven leadership and people-management experience

• Advanced knowledge of:
• OMS, WMS, ERP, Ginee, Shopify, marketplace seller centers
• Forecasting, demand planning, replenishment modeling
• Excel/Google Sheets (pivot, VLOOKUP, formulas, dashboards)
• Data analysis, SKU rationalization, inventory valuation
• Strong understanding of:
• 3PL operations
• Pick-pack-ship processes
• Marketplace fulfillment policies
• FDA, BIR, documentation & compliance related to inventory

• Highly organized, structured, systematic, and detail-oriented
• Problem-solver acts fast and independently
• Strong communication & collaboration skills
• Results-driven, accountable, and operationally disciplined
• Calm under pressure, proactive, and solution-focused
• High integrity, professionalism, and confidentiality
• 50,000 65,000 strong mid-level, 35 yrs relevant experience, still developing leadership
• 65,000 75,000 experienced, 57 yrs, can lead teams, familiar with marketplaces & retail replenishment
• 75,000 85,000 highly skilled, 710 yrs+, can manage forecasting, systems, supply chain planning, SOP building

• Ownership mindset treat the business as your own
• Alignment with brand professionalism & global standards
• Agility and willingness to improve systems as the company scales