Csr - Collection Associate in Top Bpo. Salary upto 25K-40K, Manila

Description

Handle inbound and outbound calls for debt collection activities.
Negotiate payment arrangements with clients to resolve outstanding debts.
Maintain accurate records of customer interactions and payment agreements.
Educate clients about their payment options and the impact of debt on their credit.
Collaborate with team members to meet collection targets and improve processes.

Requirements

Educational Qualifications: Bachelors degree in Business Administration or a related field
Experience Level: 58 years of experience in collections or customer service
Skills and Competencies: Excellent communication and negotiation skills
Qualities and Traits: Strong problem-solving abilities and attention to detail
Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple priorities
Working Conditions: Typical office environment with a focus on team collaboration

Highlights

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