Customer Service Representative, Manila
Customer Service Representative, Manila
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Manila, Philippines -
Posted: less than a month ago
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Description
Description
Requirements
- Provide high-quality customer service and support via phone, email, and chat.
- Resolve customer inquiries and issues promptly and accurately.
- Maintain detailed documentation of customer interactions.
- Identify and escalate complex issues to appropriate departments.
- Participate in training and development to enhance service skills.
Requirements
- Educational Qualifications: Bachelors degree in a relevant field preferred.
- Experience Level: 13 years in customer service or related field.
- Skills and Competencies: Strong communication and problem-solving skills.
- Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
- Qualities and Traits: Customer-focused with a positive attitude.
- Working Conditions: Comfortable working in a team-oriented, fast-paced environment.
Highlights
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Company nameRecruitify_HR -
Job positionCustomer Service Representative
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