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Call Center Agent, Manila

Call Center Agent, Manila
Description
Description
  • Respond to customer inquiries via phone, email, and chat.
  • Assist in troubleshooting and resolving customer issues.
  • Maintain customer records and document interactions accurately.
  • Provide information about products and services to customers.
  • Collaborate with team members to enhance customer service processes.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field or equivalent experience.
  • Experience Level: 02 years of experience in customer service or call center operations.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Skills and Competencies: Ability to handle stressful situations and remain calm under pressure.
  • Qualities and Traits: Empathetic, patient, and customer-oriented mindset.
  • Responsibilities and Duties: Ability to learn quickly and adapt to new technologies.
  • Working Conditions: Typical office environment with potential for shift work.
Highlights
  • Company name
    Recruitify_HR
  • Job position
    Call Center Agent
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More info about this ad

Call Center Agent has been posted in the Paco BPO & KPO category on Locanto.

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