Philippines

Call Center Agent, Manila

Call Center Agent, Manila
Description
Description
  • Provide exceptional customer service by addressing customer inquiries via phone, email, and chat.
  • Assist customers with product information, order processing, and issue resolution.
  • Maintain accurate records of customer interactions and transactions.
  • Work collaboratively with team members to meet service level agreements and department goals.
  • Continuously improve personal skills and contribute to team performance through feedback and training.

Requirements
  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 1-3 years
  • Skills and Competencies: Excellent communication and interpersonal skills
  • Skills and Competencies: Proficient in using computers and relevant software applications
  • Qualities and Traits: Strong problem-solving skills and a customer-focused attitude
  • Working Conditions: Ability to work in a fast-paced environment
Highlights
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More info about this ad

Call Center Agent has been posted in the Paco BPO & KPO category on Locanto.

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