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Call Center Representative, Manila

Call Center Representative, Manila
Description
Description
  • Handle inbound and outbound customer calls professionally and efficiently.
  • Provide accurate information regarding products and services to customers.
  • Resolve customer complaints and inquiries to enhance customer satisfaction.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve overall call center processes.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field.
  • Experience Level: 35 years of experience in a call center or customer service role.
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and customer-oriented mindset.
  • Responsibilities and Duties: Proficient in using call center software and handling multiple tasks efficiently.
  • Working Conditions: Ability to work in a fast-paced environment with flexible shift schedules.
  • Qualities and Traits: Excellent listening skills, patience, and a positive attitude towards customers.
Highlights
  • Company name
    Recruitify_HR
  • Job position
    Call Center Representative
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More info about this ad

Call Center Representative has been posted in the Paco BPO & KPO category on Locanto.

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