Philippines

Call Center Representative, Manila

Call Center Representative, Manila
Description
Description
  • Manage incoming calls and customer inquiries effectively.
  • Provide accurate information on product and service offerings.
  • Resolve customer issues and complaints in a timely manner.
  • Maintain customer records and document interactions accurately.
  • Collaborate with team members to improve service quality.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 13 years of experience in a call center or customer service role.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
  • Working Conditions: Ability to work in a fast-paced call center environment.
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Call Center Representative has been posted in the Paco BPO & KPO category on Locanto.

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