Call Center Representative, Manila
Call Center Representative, Manila
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Manila, Philippines -
Posted: less than a month ago
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Description
Description
Requirements
- Handle inbound and outbound customer calls with professionalism.
- Provide accurate information and solutions to customer inquiries.
- Document customer interactions and maintain records of customer feedback.
- Assist in resolving customer complaints to enhance customer satisfaction.
- Collaborate with team members to improve service efficiency.
Requirements
- Educational Qualifications: Bachelors degree in a relevant field preferred.
- Experience Level: 13 years of experience in a call center or customer service environment.
- Skills and Competencies: Excellent verbal and written communication skills.
- Qualities and Traits: Strong problem-solving abilities and customer-oriented mindset.
- Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Highlights
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Company nameRecruitify_HR -
Job positionCall Center Representative
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Call Center Representative has been posted in the Paco BPO & KPO category on Locanto.
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