Philippines

Call Center Representative, Manila

Call Center Representative, Manila
Description
Description
  • Handle incoming customer inquiries via phone and email in a professional manner.
  • Provide accurate information regarding products and services to clients.
  • Resolve customer complaints and issues promptly while ensuring satisfaction.
  • Schedule appointments and manage customer records accurately.
  • Collaborate with team members to improve service efficiency and quality.

Requirements
  • Educational Qualifications:High School diploma or equivalent.
  • Experience Level:02 years in a customer service or call center environment.
  • Skills and Competencies:Proficient in English Language, strong customer service skills, effective scheduling abilities, and problem-solving proficiency.
  • Qualities and Traits:Excellent communication skills, patience, and a positive attitude towards customer care.
  • Working Conditions:Fast-paced office environment; may require flexible hours.
Highlights
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More info about this ad

Call Center Representative has been posted in the Paco BPO & KPO category on Locanto.

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