Customer Service Representative, Manila
Customer Service Representative, Manila
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Manila, Philippines -
Posted: less than a month ago
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Description
Description
Requirements
- Provide prompt and courteous responses to customer inquiries via phone, email, or chat.
- Resolve customer complaints and issues efficiently to ensure high customer satisfaction.
- Assist customers in navigating through products and services to maximize their experience.
- Document and track all interactions with customers in the company database.
- Collaborate with team members and other departments to improve overall customer experience.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 1-3 years of customer service experience
- Skills and Competencies: Proficient in English language, strong problem-solving skills, exceptional interpersonal skills
- Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively
- Qualities and Traits: Positive attitude, patience, and adaptability
Highlights
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Company nameRecruitify_HR -
Job positionCustomer Service Representative
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